FAQ

Medisils is a herbal and nutraceutical lozenge brand by Medilab Healthcare Pvt. Ltd. We combine carefully selected herbal ingredients with modern formulation expertise to develop convenient wellness products designed to complement everyday health and wellness routines.

Medisils offers a range of herbal and nutraceutical lozenges formulated for different wellness needs, including throat comfort, immunity support, digestive wellness, relaxation, energy and other everyday wellness requirements. Product availability may vary.

Medisils combines traditional herbal knowledge with modern formulation techniques. Our focus is on ingredient quality, convenient dosage formats, product consistency and an easyto-use lozenge experience.

Medisils formulations may contain herbal extracts, vitamins, minerals and other nutraceutical ingredients depending on the product. Please refer to the ingredient list on each product’s packaging for accurate information.

Selected Medisils formulations may use sugar alternatives such as isomalt. Sugar-free status depends on the individual product formulation and its approved label. Always check the nutritional information and product packaging.

Place the lozenge in your mouth and allow it to dissolve slowly, unless the product label instructs otherwise. Follow the recommended serving size and directions provided on the packaging.

Certain Medisils products may be suitable for regular use when consumed according to their recommended directions. Daily suitability depends on the formulation, ingredients and individual health requirements.

Medisils products are primarily intended for adults unless otherwise specified on the product label. Consult a qualified healthcare professional before giving any lozenge to a child.

Pregnant or breastfeeding women should consult their healthcare professional before consuming any herbal or nutraceutical supplement.

Individual responses to herbal and nutraceutical ingredients may vary. People with allergies, existing medical conditions or those taking medication should consult a healthcare professional before use. Discontinue use and seek medical advice if an adverse reaction occurs.

No. Medisils wellness products are not substitutes for prescribed medication or professional medical treatment. Do not discontinue prescribed medication without consulting your healthcare professional

Store products in a cool, dry place, away from direct sunlight, excessive heat and moisture. Follow any additional storage instructions mentioned on the product packaging

Ingredient details, batch number, manufacturing date, expiry or best-before date, and other applicable product information are provided on the product packaging.

You can browse available products on our official website, select your preferred items, add them to your cart and complete the checkout process.

Available payment options will be displayed during checkout and may include UPI, debit cards, credit cards, net banking and other supported payment methods.

We aim to deliver to serviceable PIN codes across India. Delivery availability depends on courier coverage and applicable shipping restrictions.

Delivery timelines depend on your location, order processing and courier availability. Estimated shipping details are provided in our Shipping Policy.

Once your order has been dispatched, tracking information may be shared through email, SMS or WhatsApp using the contact details provided during checkout.

You may request cancellation before the order is dispatched. Once shipped, cancellation may not be possible. Please refer to our Refund & Return Policy.

Contact our customer support team within 48 hours of delivery with your order details, photographs of the product and packaging, and an unboxing video if available. Our team will review the issue and assist with an appropriate resolution.

Yes. Medisils welcomes enquiries from distributors, retailers, wholesalers and business customers interested in bulk purchases.

You can contact our business team with your company details, location and distribution requirements. Our team will review your enquiry and provide further information.